90-Day Money-Back Guarantee
Your Satisfaction Is Our Priority
At Hamza Minerals Collection, we take pride in offering premium-quality minerals and a smooth, trustworthy shopping experience. Your satisfaction means everything to us, which is why we confidently offer a 90-day money-back guarantee on all purchases.
If for any reason you’re not completely satisfied with your order, we’re here to make it right — quickly and hassle-free.
How It Works?
1. Get in Touch
Reach out to us within 90 days of your purchase. You can contact us through any of our social media channels or directly via our Contact Page.
2. Share Your Details
Let us know your order details and the reason you’re requesting a return. Your feedback helps us improve our products and services — and we truly appreciate it.
3. Return or Exchange
Depending on your preference, you may:
- Return the mineral in its original condition for a full refund, or
- Exchange it for another specimen of equal value that better suits your collection.
We’ll guide you through the process and offer support every step of the way.
4. Quick Refund Process
As soon as we receive your returned item, we’ll initiate your refund promptly — using the same payment method you used for your original purchase.
Terms & Conditions
This guarantee is valid for 90 days from the date of purchase.
Refunds are processed using the original form of payment.
Shipping and handling fees are non-refundable.
Items must be returned in original condition.
This policy does not cover damage due to misuse, accidents, or improper handling.
As soon as we receive your returned item, we’ll initiate your refund promptly — using the same payment method you used for your original purchase.
Need Help?
We’re always happy to assist you. If you have any questions or need support with your return, please don’t hesitate to contact us. At Hamza Minerals Collection, we’re committed to making sure every customer is thrilled with their purchase.
GET IN TOUCH
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