Who we are
At Hamza Minerals Collection, your privacy is a top priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. Whether you’re browsing our collection or placing an order, we want you to feel confident and secure while using our website at www.hamzamineralscollection.com.
Please take a moment to review this Privacy Policy to understand how your information is handled.
Information We Collect
When you interact with our website or services, we may collect the following personal data:
- Name, contact details (email, phone number), and mailing address
- Payment and billing information (credit/debit card details)
- Account credentials (if you choose to register)
- Order history and customer service interactions
- Technical data such as cookies, browser type, and IP address
We only collect the information necessary to provide our services, enhance your experience, and fulfill your orders securely.
How We Use Your Information
Your data is used for the following purposes:
- To process and fulfill your orders
- To manage your account and offer customer support
- To send you order updates, invoices, or shipping details
- To improve our website, offerings, and user experience
- To send promotional emails if you’ve subscribed (you may unsubscribe anytime)
We will never sell or rent your personal information to third parties.
Email Communication
If you choose to subscribe to our newsletter, we will occasionally send you updates about new arrivals, special offers, and exclusive content. You can opt-out at any time by clicking the unsubscribe link in our emails.
Transactional emails (like order confirmations and shipping updates) will still be sent even if you unsubscribe from promotional content.
Customer Support
When you contact our support team, we collect necessary information to resolve your queries effectively. This may include your name, contact details, and a summary of your request or concern.
Cookies & Tracking
We use cookies to improve your browsing experience. Cookies help us understand how you interact with our site, remember your preferences, and streamline features like login and checkout.
You can disable cookies in your browser settings; however, this may limit certain functionalities on our site.
Third-Party Services
We work with trusted third-party providers (such as shipping carriers and payment gateways) to complete your transactions. These parties only have access to the information required to perform their services and are obligated to protect your data.
Policy Updates
We may update this Privacy Policy as needed to reflect changes in our practices or applicable laws. When we do, we’ll revise the “Effective Date” above. We encourage you to review the policy periodically.
Contact Us
If you have any questions or concerns about your privacy or this policy, please don’t hesitate to reach out through our Contact Us page.